Website: https://mitraawellness.com
Business Name: Mitraa Wellness

By using this website, you agree to the following Terms and Conditions. If you do not agree, please refrain from using the site.

1. General

  • Mitraa Wellness is an Indian-owned business offering nutraceutical and wellness products under the LAC brand.

  • These Terms apply to all visitors, users, and customers.

  • We reserve the right to update these Terms at any time.

2. Products & Pricing

  • All products are described as accurately as possible, but we do not guarantee all descriptions are error-free.

  • Prices are in INR and inclusive of applicable Indian taxes unless stated otherwise.

  • We reserve the right to change prices or discontinue products without prior notice.

3. Orders & Payments

  • Orders are confirmed upon successful payment.

  • Payment gateways used are PCI-DSS compliant.

  • In case of order issues (stock-out, payment failure, etc.), you will be notified.

4. Shipping & Delivery

  • We currently deliver across India.

  • Delivery timelines are estimates and may vary.

  • Delays due to logistics or external factors are not the responsibility of Mitraa Wellness.

5. Returns & Refunds

  • We follow a limited return and refund policy for damaged, defective, or wrongly delivered products. See Return Policy for full details.

  • Refunds are processed within 7–10 business days to the original payment method.

6. Intellectual Property

  • All content on this site (text, logos, images, product data) is the property of Mitraa Wellness or its licensors.

  • You may not copy, reproduce, or use this content without written permission.

7. User Conduct

You agree:

  • Not to misuse the site (e.g., hack, introduce malware, submit false reviews)

  • Not to violate any Indian laws in the course of using this website

8. Limitation of Liability

Mitraa Wellness shall not be liable for any indirect, incidental, or consequential damages arising out of:

  • Use of the website

  • Delay or inability to use the website

  • Product usage beyond intended purposes

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Puducherry, India.

10. Contact Us

If you have any questions about these Terms, please contact: support@mitraawellness.com